You may return most new, unopened items within 7 days of delivery for a full refund if you have received an incorrect or defective item, We'll also pay the return shipping costs if the return is a result of our error.
If you need to return an item, please contact us at email@example.com
At BelleBambi Beauty we like to ensure your parcel is packaged well so that it gets to you safely, however some matters are beyond our control. If you feel your goods have been damaged in transit, we ask you to take a photo within 24 hours of receipt of the goods and e-mail firstname.lastname@example.org along with your details and we will assess it on an individual basis.
We use Australia Post to send our parcels to you, please note that the following delivery times are only an estimate and BelleBambi Beauty can not be held accountable for late deliveries (parcels will be sent from Brisbane, QLD). If you place an order from Monday to Friday it will be shipped within 1 business day, any orders that are placed on Saturday and Sunday or a Public Holiday will be shipped on the next business day. Estimated delivery time for Parcel Post is 2-5 business days or Express Post is 1-3 business days - both options are tracked (please allow extra delivery time for Western Australia and Tasmania addresses).
Please ensure that you provide us with your correct postal address, BelleBambi Beauty cannot be held accountable for an incorrect address supplied with your order.
Parcel Post $8 and Express Post $10.50 - Both options are track-able
We currently only offer shipping for parcels that are 500g and under to New Zealand. If you place an order from Monday to Friday it will be shipped within 1 business day, any orders that are placed on Saturday and Sunday will be shipped the next business day.